When I was working in communities, our residents loved the freedom that power-assisted devices gave them. Whether it was a trip down the hall to visit a friend or a smooth ride to the dining room, these devices helped them maintain independence. But I also remember the importance of making sure they worked reliably—because when they didn’t, it could lead to more than just frustration.

Recently, Max Mobility/Permobil issued a nationwide recall of the Speed Control Dial component used with the SmartDrive MX2+ Power Assist Device. This recall is particularly important for senior living communities, as it involves malfunctions that could cause unintended movement, power failures, or difficulty stopping—potentially leading to serious injuries.

The FDA has already received 646 complaints and confirmed three severe injuries, including fractures of the hip, tibia, and malleolus bone. The affected devices were distributed between August 17, 2023, and November 21, 2024. Power Assist Device Recall: Max Mobility/Permobil Removes SpeedControl Dial Component Used with SmartDrive MX2+ Power Assist Device Due to Risk for Motor to Be Unresponsive to the User | FDA 

For communities using SmartDrive devices, responding to this recall is critical. Here’s how we can take action:

• Identify Affected Devices: Review records to determine whether any residents are using SmartDrive MX2+ devices with the recalled Speed Control Dial. Contact Max Mobility/Permobil for a full list of affected serial numbers.
• Inform Staff and Residents: Ensure caregivers and residents are aware of the recall and its potential risks. Staff should be trained to assist residents in using alternative mobility solutions until replacements or repairs are completed.
• Follow Recall Instructions: Max Mobility/Permobil is advising users to immediately stop using the affected Speed Control Dials. They are providing a solution to remove and replace the faulty component, ensuring residents can continue using their SmartDrive devices safely.
• Monitor for Updates: Stay informed through the FDA and Max Mobility/Permobil for any further developments or additional corrective measures.

Mobility is essential for quality of life, and ensuring residents have reliable support is a responsibility we take seriously. By responding swiftly to this recall, we can prevent unnecessary injuries and continue providing the independence our residents deserve.

Stay well and stay informed!